When running a business, your website is basically the hub of all your online activity. It is the face of your business and any online interactions will be passing through there. As you probably already know, when people are more »
When running a business, your website is basically the hub of all your online activity. It is the face of your business and any online interactions will be passing through there. As you probably already know, when people are more »
In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals. However, all of them have the same business needs no matter which industry they are from. I have compiled more »
Zappos, the online retailer, has used incredible customer service to create an extremely loyal customer base. Small ecommerce businesses that want to grow would be wise to take a lesson from Zappos. As an example of Zappos’ almost insane customer more »
Before evaluating the right CRM solution for sales force automation, it is important that you realise that only a productive sales force can improve your company’s profitability. The right CRM solutions can ensure an increase in the velocity of a more »
Your CRM strategy for marketing may include email marketing and social media marketing. Though social media seems to be the new method of reaching out to people, this article explains why good old fashioned email marketing may be better. Social more »