CRM Consultancy and Training Services

 

Business Promotion and Relationship Building Tools Facebook, Twitter, Linked IN, Pininterest

Ask yourself these questions:

  • Are you juggling using excel sheets and outlook to keep track of contact information?
  • Are you finding it hard to keep track of all the interactions your company has had with your clients via email, phone calls etc?
  • Do you use different systems and double your workload ?  For example you may use Mailchimp for your mailing list but you may also have a separate contact list in excel and these may not match.
  • Are you able to capture leads automatically from your website and keep track of communications?
  • Are you finding it hard to keep track of your potential sales and current projects? Do  you have an idea of your current sales pipeline?
  • Do you find it hard to keep track of  different contact types?
  • Do you know who are your best customers and which products and services are selling best?
  • Do you create quotes and invoices manually?

Wouldn’t it be great if you could have an assistant to handle all these things?  Well a good CRM strategy coupled with a tool that has been configured correctly CAN do all these things for you.

We provide consultancy and training to businesses to assist them:

  1. Build a CRM strategy
  2. Identify a suitable CRM solution
  3. Increase revenue through implementation of a CRM solution,
  4. Improve the rate of client satisfaction through implementation of a CRM solution,
  5. Achieve significant savings in operating costs through implementation of a CRM solution,
  6. Identify the business processes which they would like to automate through a CRM solution
  7. Assist with configuration to ensure the business processes are mapped correctly into the CRM solution
  8. Identify areas of integration with their website to capture leads, service/support requests, online payments etc.

Contact us to find out more about our training programs and consultancy services.

Get Free Updates!
CRM Tips and Tricks
Sign up for free updates.

Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce