I have been involved in implementing CRM systems for a long time. However, it struck me that I hadn’t written a blog post on what the most common features every organisation will ask for. Our clients are a combination of more »
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Why Data mining in CRM?
“CRM is about acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. A true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence.” SAP Customer Relationship Management (CRM) is more »
