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The Most Commonly Implemented CRM Features

I have been involved in implementing CRM systems for a long time.  However, it struck me that I hadn’t written a blog post on what the most common features every organisation will ask for.  Our clients are a combination of more »

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Posted in CRM Data Mining, BI and Analytics, CRM Sales, Customer Relationship Management (CRM)

Why Data mining in CRM?

“CRM is about acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. A true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence.” SAP Customer Relationship Management (CRM) is more »

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Posted in CRM Data Mining, BI and Analytics
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce