Blog Archives

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part II

In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled the more »

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Posted in CRM Marketing, CRM Sales, CRM Software, Customer Relationship Management (CRM), Customer Service, Social CRM

How Marie Forleo is revolutionising CRM

photo courtesy of http://www.marieforleo.com/ Marie was recently interviewed by Oprah as a thought leader for the next generation. Her mission is to help you realize your greatest potential and use your unique talents to change the world. She reaches over 200,000 more »

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Posted in CRM Marketing, Customer Relationship Management (CRM)

3 Forever FREE CRM systems to try for the New Year!

A lot of small businesses I know are currently using spreadsheets to manage their contacts and are finding a lot of issues with using this as a way to manage their contacts (understandably!).  They have told me that they really more »

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Posted in CRM Software, Customer Relationship Management (CRM)

CRM For Puppets!

We love to bring you stories of innovative ways a CRM system can help any type of business – including not for profit organisations. Take Spare Parts Puppet Theatre. Spare Parts Puppet Theatre (SPPT) are Australia’s champions for puppet theatre. more »

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Posted in CRM Marketing, CRM Sales, Customer Relationship Management (CRM), Customer Service

Chamber of Commerce Gains Hundreds of Hours by Using CiviCRM

We have been privileged to have one of our CRM projects featured as a case study in the CiviCRM July Newsletter. CiviCRM helps organizations grow and sustain strong relationships over time. It is a web-based, open source CRM software geared toward more »

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Posted in Customer Relationship Management (CRM)

Affordable Small Business CRM Options

A CRM system doesn’t have to break the bank for small businesses. Small businesses often ask me whether CRM systems are only for bigger companies as the common misconception is that they are very expensive. The good news is that more »

Posted in Customer Relationship Management (CRM)

How Implementing CRM Can Fulfil Your Top 10 Business Wishes – Part I

  In my 10 or more years in the IT/CRM space, I have come across many businesses from various industry verticals.  However, all of them have the same business needs no matter which industry they are from.  I have compiled more »

Tagged with: , , ,
Posted in Customer Relationship Management (CRM)

CRM For Pets!

How Much is that Doggie in the Window? It’s pretty much a given – pets are big business. The American Pet Products Association (APPA) industry trends report predicts that US households will spend just north of $50 billion on pets more »

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Posted in Customer Relationship Management (CRM)

CRM in Hollywood!

The Walt Disney Studios job board has a new listing – Supervising VP of CRM (Customer Relationship Management). According to the listing, the key job responsibility of the VP will be to best leverage marketing campaigns and materials to engage more »

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Posted in Uncategorized

CRM is Now the Best Friend of Sales

Customer Relationship Management (CRM) is today’s name for what every successful shop owner has known throughout the ages – that meeting each customer at the door with a handshake and a smile, knowing their names, and what they want to more »

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Posted in CRM Sales, Customer Relationship Management (CRM)
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Learn how a CRM system can help you to:

  • Have all your customer information in one central place.
  • Gain valuable insights to close more sales
  • Save time and improve productivity
  • Market more efficiently- generate more leads
  • Track interactions, get automated reminders

“Thank you Vish for the advice and support. Implementing the CRM made an immediate impact on the way we manage our customers” --Jacqui Warnock, Fremantle Chamber of Commerce